Privacy Policy
At DPR Foods, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
This Privacy Policy describes how DPR Foods and its affiliates (collectively “DPR Foods, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://dprfoods.com/ (hereinafter referred to as “Platform”).
Please note that you may browse certain sections of the Platform without registering with us.
By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by this Privacy Policy and the applicable service/product terms and conditions. You also agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Information We Collect
We may collect the following types of personal information:
- Personal Information: This includes information you voluntarily provide, such as your name, email address, phone number, and shipping information when you contact us or place an order.
- Usage Data: We may collect information about how you use our website, such as your IP address, browser type, and pages visited.
- Cookies and Similar Technologies: We may use cookies to collect information about your browsing activities and preferences.
Some of the sensitive personal data may be collected with your consent, such as payment information (bank account, credit or debit card), in accordance with applicable laws. You can choose not to provide certain information, but this may affect your ability to use specific services on the Platform.
We also collect information related to transactions you perform on the Platform and partner platforms. If any third-party partners collect your personal data, their privacy policies will govern that data.
How We Use Your Information
We use your personal data to provide services, including:
- Fulfilling orders, processing payments, and delivering products.
- Enhancing customer experience.
- Informing you about promotions, offers, or new products.
- Customizing your experience and protecting against fraud and misuse.
We may also use the information for research, analysis, surveys, and improving our services. If you prefer not to receive marketing messages, you can opt-out.
Information Sharing
We may share your personal data internally with our affiliates and group entities for providing better services. These entities may market to you unless you choose to opt-out.
We may also disclose your data to third-party service providers like logistics partners and payment processors, to facilitate transactions and deliver products. We take steps to ensure these third parties comply with data protection regulations.
We may disclose personal data to law enforcement agencies if required by law, in good faith, or as necessary to protect our legal rights.
Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access or disclosure. We use secure servers and adhere to best practices to protect your information, but please note that no data transmission over the internet is completely secure. Users are responsible for safeguarding their account credentials.
Data Deletion & Retention
You may request the deletion of your account by contacting us. Please note that pending orders or grievances may delay the deletion process. Once your account is deleted, you will lose access to your account and all related data.
We retain your data only for as long as necessary for the purposes it was collected or as required by law. Even after account deletion, anonymized data may be retained for research and analytical purposes.
Your Rights
You have the right to access, correct, or delete your personal information. You can also object to the processing of your personal data or request data portability. To exercise your rights, contact us at support@dprfoods.com.
Consent
We may update this Privacy Policy from time to time. Please check back periodically for updates. We will notify you of significant changes as required by applicable laws.